# Incerto

> Incerto is an AI operations platform for ambulatory surgery centers: patient calls, insurance and authorization follow-up, screening support, and revenue insights.

Incerto helps US ambulatory surgery center (ASC) teams handle repeatable operational work and build capacity with the same team. It serves surgery-center operators, including independent centers and multi-site groups, across specialties. The platform leads with patient communication and insurance coordination, with additional revenue workflows.

Workflows use center-approved information and defined staff handoffs. Clinical assessment, medical advice, and clearance remain with licensed clinicians. Supported systems, workflow scope, and commercial terms are reviewed with each center. Public demonstrations show workflow steps; they are not verified customer outcome studies or universal integration claims.

## Platform
- [Incerto](https://incerto.ai/): Incerto is an AI operations platform for ambulatory surgery centers: patient calls, insurance and authorization follow-up, screening support, and revenue insights.
- [The Incerto platform](https://incerto.ai/platform): Build ASC operating capacity with AI patient calls, payer follow-up, document coordination, and revenue insights. Explore the platform and team handoffs.
- [ASC workflows](https://incerto.ai/solutions): Explore AI workflows for ASC patient calls, insurance and authorization follow-up, pre-op screening support, post-op check-ins, and revenue oversight.
- [Product demonstrations](https://incerto.ai/demos): Hear a real AI patient call and watch Incerto demos of payer IVR navigation, authorization coordination, appeal preparation, and ASC revenue analytics.

## Workflows
- [Patient communication](https://incerto.ai/solutions/patient-communication): Offload routine ASC patient calls about estimates, arrival details, and payment instructions. Hear a real conversation and explore staff handoffs.
- [Insurance and authorization coordination](https://incerto.ai/solutions/patient-preparation): Reduce manual payer calls and prior authorization follow-up at your ASC. Explore eligibility questions, IVR navigation, and document coordination.
- [Pre-op screening support](https://incerto.ai/solutions/nurse-screening): Explore AI support for routine pre-op information gathering at your ASC, using approved screening questions and handoffs to your nursing team.
- [Post-op follow-up](https://incerto.ai/solutions/post-op-support): Scope AI post-op check-ins for your surgery center: approved questions, patient feedback, callback requests, and clear handoffs to the care team.
- [Revenue oversight](https://incerto.ai/solutions/protect-revenue): Explore ASC claim and payer insights, underpayment review, and denial follow-up. Give your business office evidence and context for the next action.

## Revenue workflows and insights
- [Revenue and payer insights](https://incerto.ai/insights): Explore ASC revenue and claim analytics, payer comparisons, denial patterns, and appeal-window risk in the Incerto product demonstration.
- [Underpayment review](https://incerto.ai/solutions/underpayment-recovery): Review potential ASC payment discrepancies using remittance records and expected payment terms, with evidence and review by your business office.
- [Denial management](https://incerto.ai/solutions/denials-management): Explore AI support for ASC denial investigation, documentation follow-up, and appeal preparation, with biller review before the submission step.

## Company and trust
- [About Incerto](https://incerto.ai/about): Meet the Incerto team building an AI operations platform for surgery centers, shaped by conversations with administrators, nurses, and front-office teams.
- [Trust and security](https://incerto.ai/trust): Review Incerto's published data controls, infrastructure, access policies, and service providers. Discuss agreements and your ASC workflow's requirements.
- [Book a demo](https://cal.com/yagyansh/30min): Discuss a workflow, system access, review steps, and commercial scope for your center.

## Optional
- [Detailed platform guide](https://incerto.ai/llms-full.txt): Workflow scope, evidence, and reference resources in plain text.
- [ASC resources](https://incerto.ai/resources): Explore Incerto's ASC operations articles, AI workflow demos, surgery center directory, and Medicare Advantage benchmark reference tool.
- [The Incerto journal](https://incerto.ai/blog): Practical reading on ambulatory surgery center operations: patient preparation, staff workload, payer follow-up, prior authorization, and revenue workflows.
- [Events and conferences](https://incerto.ai/events): Meet Incerto at state and national ambulatory surgery center conferences. Talk with our team about AI workflows and ASC operating capacity.
- [ASC directory](https://incerto.ai/ascs/directory): Public facility reference data, not an Incerto customer list.
- [Surgeon directory](https://incerto.ai/surgeons): Public physician reference data, not an Incerto customer list.
- [Medicare Advantage benchmarks](https://incerto.ai/ma-rates): CMS payments to plans per beneficiary, not ASC reimbursement rates.